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Air India Reduces Free Baggage Limit For Lowest Fare Segment | Check Details

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Air India Reduces Free Baggage Limit For Lowest Fare Segment | Check Details

by Robert Van Pash (Editor)
May 5, 2024
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Updated May 5, 2024, 12:09 IST

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Before this, passengers on Air India’s domestic flights were allowed to carry 25 kg of cabin baggage free of any additional charge. Other domestic carriers such as IndiGo, Vistara and SpiceJet offer 15 kg of cabin baggage without additional charge.

Air India has reduced its free cabin baggage allowance from 20kg to 15kg for the lowest economy fare segment

New Delhi: Tata Group-owned Air India has reduced some changes to its policy in the menu-based pricing model fare families. The airline has reduced its free cabin baggage allowance from 20kg to 15kg for the lowest economy fare segment on domestic flights.

In August last year, Air India had introduced menu-based pricing model fare families, asserting that a one-size-fits-all approach is no longer ideal.

Before this, passengers on Air India’s domestic flights were allowed to carry 25 kg of cabin baggage free of any additional charge. Other domestic carriers such as IndiGo, Vistara and SpiceJet offer 15 kg of cabin baggage without additional charge.

Air India has three fare groups – Comfort, Comfort Plus, and Flex – that ffer distinct levels of benefits and fare restrictions at various price points.

With effect from May 2, the free cabin baggage allowance for the ‘Comfort’ and ‘Comfort Plus’ categories has been reduced to 15 kg from 20 kg and 25 kg, respectively, as per the airline’s statement.

“On domestic routes in Economy Class, both ‘Comfort’ and ‘Comfort Plus’ fare families now provide 15 kg baggage allowance, while ‘Flex’ provides 25 kg allowance. The Business Class baggage allowance on domestic routes ranges from 25 kg to 35 kg. The free baggage allowance on international flights varies from market to market,” the airline spokesperson said.

An Air India spokesperson on Saturday said that fare families are designed to allow passengers to select fares and services that best suit their requirements.

The price difference between ‘Comfort Plus’ and ‘Flex’ fares would typically be around Rs 1,000 in a domestic sector like Delhi-Mumbai, with the ‘Flex’ fare providing the value of nearly Rs 9,000, including 10 kg extra baggage and zero change or cancellation fees.

The introduction of fare families is a response to customer feedback and Air India’s comprehensive study, benchmarked against the offerings of relevant competition in each market it has been introduced in, the spokesperson added.

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