Chennai: Many Air India Express passengers from Kuwait were in for a shock when they landed in the city on Monday as the airline had left behind their luggage to maintain air haul weight.
The flight with around 176 passengers landed in Chennai around 6.30am. Most of them could not find their check-in luggage on the conveyor belt.
Only when they confronted the airline’s ground staff were they told that some of the luggage had been held back to maintain the flight’s air haul weight. The staff…
