Air India may be modernizing with its swanky new Airbus A350, but it hasn’t yet escaped the poor reputation of its old long-haul economy flights.
In January, I flew from Delhi to Newark International Airport in New Jersey on the company’s aging Boeing 777-300ER. For 15 hours. In coach. (Business Insider paid a media rate). The plane I traveled on was about 15 years old.
After hearing horror stories about Air India’s economy product, I had low expectations going into my long journey.
Despite having to pay an extra $50 to reserve an aisle seat after being assigned to a middle seat, my experience was still terrible.
Here’s what the flight was like and how I passed the time without a power outlet, reading light, or seatback entertainment.
