- Air India is rebuilding its reputation after falling into disarray under state ownership.
- The carrier recently started flying its brand new Airbus A350 with an improved business class.
- I found the cabin a major upgrade after flying Air India’s old legacy business class for 13 hours.
Air India is completely rebranding after years of decline — and it’s finally giving business-class travelers something to look forward to.
The Tata Group — which first founded Air India in 1932 before it was nationalized in 1953 — bought back the carrier in 2021.
Under renewed management, Air India has vowed to improve its reputation, which has been plagued by broken seats and filthy planes.
Among its most important projects is improving the experience for its premium passengers, particularly those flying business class on its brand-new Airbus A350.
The plane started flying in January on domestic routes in India, with international routes still yet to be announced — though it’s likely customers can expect the US as a destination.
I toured Air India’s new A350 product in Hyderabad last month after flying its legacy Boeing 777 business class from New York to Delhi to see the improvements, and it’s a night and day difference.
