In January, it will be three years since the Tata Group took over Air India. Before he finally takes a short Christmas break in his home country, New Zealand, the airline’s CEO, Campbell Wilson, 53, did a roundtable conference at the airline’s new jazzy headquarters in Gurugram last week, far away from its erstwhile power centre of Airlines House in Delhi, and took questions on what has been achieved, the gaps, customer experience, hiring, fleet




























