An unfortunate travel experience on an Air India Express flight has left a startup vice president and author, Aditya Kondawar, vowing never to fly with the airline again. Kondawar was travelling from Bengaluru to Pune and encountered several issues that prompted his strong reaction.
Kondawar’s ordeal began with a significant flight delay. Scheduled to depart at 9.50 pm, the flight did not take off until after midnight. The delay was just the beginning of his troubles. He found the aircraft…















