When you spend lakhs of rupees for a premium flight ticket on a long-haul flight, the least you can expect is that the airline provides you with a decent seat. However, (Retired) Rear Admiral Anil Kumar Saxena was not so fortunate. Even after paying in lakhs for a return flight from Delhi to Toronto, Saxena was not allotted a proper working seat on either leg of the journey.
The airline was unsuccessful in fixing Saxena’s allotted seat during the over 14-hour flight from Delhi to Toronto…
