Capital A’s CEO, Tony Fernandes, is no ordinary leader and regularly makes personal appearances on the group’s airline, AirAsia’s, fleet of planes to engage with customers personally. Recently, Fernandes boarded a flight to help flight attendants hand out free drinks to customers.
During his rounds, the CEO noticed that one of the passengers had brought outside food onto the plane, something that is in violation of the airline’s regulations.
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In a TikTok video posted by Fernandes, he can be heard jokingly saying, “Report, report. She brought illegal food.”
He goes on to say that no outside food is allowed and then ‘punishes’ the passenger by saying that she will not get any free drinks. Fernandes also took the opportunity to promote the airline’s inflight meals and wrote in the caption of this post, “Just pre-book your Santan meals. It’s way cheaper than outside food and drink.”
Fernandes’ joke…
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