AirAsia has cancelled several flights to and from Bacolod (BCD) and Iloilo (ILO) following the eruption of Kanlaon Volcano. The cancellations, effective May 13, 2024, are a direct result of a volcanic ash advisory issued due to the eruption. Passengers are strongly advised to check their flight status and be aware of potential delays or further changes.
Affected passengers are being offered several options, including free rebooking within 30 days or a refund of their tickets. AirAsia is closely monitoring the situation and coordinating with aviation authorities to ensure the safety of its passengers and crew. The airline prioritizes safety and is committed to providing timely updates as the situation evolves. Travelers are encouraged to stay informed through AirAsia’s official website and social media channels.
Specifically, the cancelled flights include those to and from Manila, disrupting travel plans for numerous individuals. The extent of the disruption will depend on the duration and intensity of the volcanic activity. AirAsia urges travelers with upcoming flights to and from Bacolod and Iloilo to proactively manage their bookings and consider alternative travel arrangements if necessary. This situation highlights the vulnerability of air travel to natural disasters and the importance of airlines having robust contingency plans.
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