American Airlines CEO Robert Isom is promising bias and discrimination training for employees and a new advisory group focused on Black customers after eight Black men — who didn’t know one another and were not sitting together — were removed from a flight in May over a “body odor” complaint.
A representative from American said that the airline has removed the employees involved in the incident from service.
Isom sent a letter to all 108,000 employees at the Fort Worth-based company…
