FILE – American Airlines aircrafts seen at Phoenix Sky Harbor International Airport. (Alex Tai/SOPA Images/LightRocket via Getty Images)
After a recent incident when American Airline employees kicked several Black passengers off a flight in Phoenix, allegedly due to a complaint about body odor, the airline’s CEO said he is taking immediate action to “rebuild trust” within the company.
American CEO Robert Isom wrote in a note to staff that the incident was unacceptable.
“I am incredibly…














