An internal investigation has revealed no justification sufficient to publicly defend removing eight black men from an American Airlines flight to New York on the basis that one may have had unacceptable body odor. Now CEO Robert Isom has apologized for the incident and vowed to change the culture at AA to prevent repeat incidents.
How American Airlines CEO Is Talking To Employees About Recent Incident In Which Eight Black Men Were Removed From Flight
Last month, a lawsuit…
