Airline to create advisory group, work with NAACP and update policies for customer-discrimination claims
Fri 21 Jun 2024 22.05 CEST
American Airlines’ CEO Robert Isom has said the airline – the world’s largest – will implement new measures, including an advisory group, after eight Black passengers were wrongly removed from a Phoenix to New York flight after a complaint about body odor.
The removal caused outrage, and three of the passengers involved in the January…
