American Airlines IT Team: Too Mired In Management-Speak To Ship Products? [Roundup]
News and notes from around the interweb:
- I’d say this was impossible to parody, but Weird Al already did it. (HT: @xJonNYC)
- American’s IT team has focused on their vision and mission, and on partnering with the business to focus on high value work in order to propel their transformation forward.
- They’ve now taken the important step forward through a re-defined taxonomy, which will help them reconceptualize and support their products and shape their goals across the business.
- I’m not even joking.
I guess we know why you still can’t confirm an American Airlines upgrade online. In fac, the only upgrades that could be confirmed online (Business ExtrAA) have been eliminated.
- Air Canada forced to honor policy mistake quoted by its chatbot
- Hilarious.
- The guy who checked into the Wyndham New York and requested a rent-controlled lease and then used that demand to try to take out a mortgage on the property. Six years into the drama, the guest has been indicted for fraud.
- Every Sheraton, ever.
- Thailand will cover medical bills for tourists and pay out a death benefit, too, trying to lure back travelers. (HT: @crucker)
