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American Airlines pays customer for laptop damage after questions from WBTV

CHARLOTTE, N.C. (WBTV) – The next time you travel you may want to consider what you’re packing, whether you’re planning to check your luggage or not.

Gloria Brown contacted WBTV for help after she says her laptop was broken during a flight and she was struggling to get American Airlines to pay her to cover the damage.

Brown says she was returning to Charlotte from a funeral in Los Angeles when her flight was overbooked, and she was told she’d have to check her carry-on suitcase at the…

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