The head of American Airlines has apologized for a January racial incident aboard one of his company’s planes. In a memo, CEO Robert Isom addressed the “body odor” incident that raised the ire of the NAACP.
“It is important we address an unacceptable incident where eight Black passengers were temporarily removed and reboarded on one of our flights,” Isom’s memo reads, according to a copy provided to Quartz.
The passengers…
