American Airlines’ new pilot program for boarding is a line-cutter’s nightmare. The Fort Worth–based airline is testing new technology that publicly shames passengers who try to jump the line.
When a passenger attempts to board the plane before their assigned group, the new system produces a noise, alerting the gate agent that the flier is trying to get on the plane early. Those travelers are then told to rejoin the line and wait their turn.
So far, the…
