Sitting in first class provides no guarantees of comfort – at least given the recent situations that took place. American Airlines issued an apology for a passenger’s nightmare experience in first-class. Despite paying an extra $500 for the upgrade, the passenger had no space whatsoever due to the malfunctioning reclining seat in front of them.
Dr. Erin Nance and her husband faced a different situation in the business class – more stress than just a reclining seat. An older passenger…
