He Needs A Raise: The American Airlines Employee Who Stood Up For Your Checked Bags
A passenger inside an American Airlines plane filmed a baggage handler tossing luggage on the ground. A crew chief wasn’t having it. He goes over and starts to lecture her. And while we can’t hear what’s said, he’s clearly letting her know that this is not how to treat customer bags. You can see him pointing out bags strewn about.
She appears hostile at first, but he eventually comes her down – and picks up all of those checked bags she’d been careless with.
Sadly this level of performance is unlikely to merit a raise, and he could easily get flack from colleagues for trying to hold them accountable. American Airlines loses and delays more bags than competitors each year.
he needs a raise pic.twitter.com/trLeEV0v74
— non aesthetic things (@PicturesFoIder) February 1, 2024
Usually this man isn’t around, so you might see bags thrown onto the tarmac.
My family witnessed, from their airplane window how their luggage was treated at the @DallasAirport @DFW by workers at @AmericanAir (American Airlines). Date 03/03/2023 Flight 2313 from DFW to Guadalajara (GDL). This is delibert and malicious destruction of personal property. pic.twitter.com/NoJBbk4Ngq
— Erika Cortes (@CortesChalk) March 4, 2023
And of course this isn’t limited to American. At British Airways a memo had to go out asking staff not to urinate in the cargo holds of their planes.
Alaska Airlines offers a 20 minute bag guarantee, and so does Delta, but you only get miles if your bag is late, not if it’s destroyed. And what if a baggage handler hides cocaine in passenger luggage? Or steals a birthday present out of it. You’ll file a claim, and hope to be reimbursed even though you don’t have proof of what was inside.
In contrast to our American Airlines hero, here’s everything that’s wrong with air travel in a nutshell, a United Airlines Mercedes standing by to pick up one passenger, while another passenger’s bags just fall off the conveyor belt with no one there to pick it up.
