Marriott Nightmare: After Cancelled American Airlines Flight, Bonvoy Titanium Woke Up To $160 Million Lawsuit – View from the Wing

An American Airlines passenger was stuck overnight in Charlotte, and booked a room at the Charlotte Marriott City Center since he was a Bonvoy Titanium member.

He went to bed. It turns out that the self-closing door wasn’t working quite right, and didn’t close all the way. It wasn’t locked.

So the man – a U.S. Air Force Major – woke up to find another man in his bed, performing oral sex on him. He “howled in terror and lashed out to punch” the man. They fought, and the intruder took off with the major’s wallet, cell phone, a shirt, and a pair of his pants.

The victim relays that hotel staff told him they “know who he is” and it appears that he “had previously trespassed at the hotel and was known to burgle or assault guests.” The Major is suing Marriott for $160 million.

I’ve written many times to always double lock your door. Even triple lock it.

• Make sure your door is closed.
• If there’s a bolt as well, use it.
• And use the security chain or latch, attached to the door frame, which hooks onto a track on the door.

Fail to do this and you may find yourself with an extra check-in amenity for your status. Here a break-in attempt of a woman’s room at an airport Holiday Inn was caught on camera. It seems like this happens a lot at Hiltons, though?

Maybe Hilton stories just happen to be the ones that have bubbled up most frequently. But they are certainly hotel stories. They are outliers, but they happen enough that you should be vigilant.

(HT: @bags)

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