Summary
- American Airlines CEO Robert Isom vows change at AA after body odor incident involving 8 black men sparks discrimination lawsuit and NAACP travel advisory threat.
- CEO promises immediate action like forming advisory group and enhancing internal reporting on discrimination concerns.
- The airline has removed employees involved in the incident from service.
American Airlines CEO Robert Isom has spoken on the “unacceptable” incident earlier this year when eight black…
