Quick take: Lie-flat business-class seats are always a plus, though these now-dated seats probably need to be replaced.
Pros
- Access to Japan Airlines’ excellent lounges.
- Seats are lie-flat and comfortable enough.
- Friendly service and an on-time departure.
Cons
- Due to the unique configuration, seats and footwells are tight.
- Service was warm, but not quite up to the standards you might find on international airlines.
- American Airlines’ catering doesn’t hold a candle to Japanese carriers.
Though many…













