AA’s front line people are great, HOWEVER as a customer it is easy to tell how bad management decisions don’t help them at all. Are they a credit card company or an airline?!?! They created the “gate lice scrum” issue that is a ridiculous distraction in some large airports. with all of the lifetime status members they have accrued, Gold status gets you barely above pond scum!!
My big question for this thread is…how many Biscoff cookies do you have to eat before you become one! I bring my…
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