• Latest
  • Trending

Aussie mum slams British Airways after ‘awful’ suitcase ordeal

May 18, 2024

Rediscovering Family Time This Eid at Novotel Cairo Airport

May 6, 2026

Rediscovering Family Time This Eid at Novotel Cairo Airport

May 6, 2026

Approach Tours Takes Its All-Inclusive Model to the Water with New Cruise Portfolio

May 5, 2026

Nexus DMC Wins Australian Advisors with 5 Giving Back Reasons

May 5, 2026
Long Lake to take American Express Global Business Travel private in $6.3bn deal

American Express Acquires Global Business Travel for $6.3B

May 5, 2026
Ontario government tries to take partial control of Toronto’s City airport; now the fun starts

Ontario Government Seeks Partial Control of Toronto City Airport

May 5, 2026
Double-digit dates boost travel bookings

Double-Digit Dates Propel Travel Bookings

May 5, 2026
Arun Parmar Appointed Director of Engineering at MakeMyTrip India Private Limited (redBus)

Arun Parmar Named MakeMyTrip India’s Director of Engineering (acquired by redBus)

May 5, 2026
Botswana: UK Imposes Visa On Botswana Nationals

Nigeria: Gateway Airport Launches Global Hajj Flight

May 5, 2026

UK, India, Saudi Arabia, GCC, Russia, Emirates, Etihad, Qatar Airways, British Airways Join Initiative

May 5, 2026
Long Lake Agrees to Acquire Amex GBT for $6.3 Billion in AI-Driven Take-Private Deal

Long Lake Acquires Amex GBT for $6.3B in AI-Driven Take-Private Deal

May 5, 2026
The library program introduces Mongolian culture and sustainable tourism in Alabama » News of Kyrgyz...

Mongolian Cultural Library Program & Sustainable Tourism in Alabama

May 5, 2026
  • Login
  • Register
Plugin Install : Cart Detail need WooCommerce plugin to be installed.
TravelTradeToday
  • Featured
  • Travel News (General)
  • Travel AI
    • Travel Fintech
  • Airlines
    • American Airlines
    • AirAsia
    • Air India
    • Air Canada
    • Arajet
    • British Airways
    • Citilink Indonesia
    • Delta Airlines
    • Emirates Airlines
    • Ethiopian Airlines
    • FlyDubai
    • FlySafair
    • Indigo Airlines
    • Jetblue Airlines
    • Jeju Air
    • Kenya Airways
    • Korean Air
    • Other Airlines
      • Go Air
      • Jet2.com
      • Spring Airline
      • Thai Lion Air
      • Vietjet
      • Wizz Air
    • Qatar Airways
    • Riyadh Air
    • United Airlines
    • Vistara
  • DMC
  • GDS
    • Amadeus
    • SABRE Corporation
    • Travelport
  • Special Interest TourismNew!!
    • Wellness Tourism
    • Medical Tourism
    • Sustainable Tourism
  • Hotel
    • Hotel Trade News
    • Hotel Technology
      • Rategain
  • OTA’s
    • All
    • Agoda
    • Booking Holdings
    • Despegar
    • eDreams Odigeo
    • Expedia Group
    • HostelWorld
    • MakeMyTrip
    • TripAdvisor
    • Traveloka
    • TUI Group
    • Yanolja
  • Travel Startups
    • Airline Startups
    • Notable Travel Startups
    • Travel Startups
  • Travel Tech
    • Travel Tech Companies
      • Hopper
      • Mystifly
      • SAP Concur
    • Travel AI
    • Travel Fintech
    • Travel Blockchain
    • Travel Metaverse
    • Travel NFT’s
    • NDC OneOrder
    • Travel Payment Provider
  • Business Travel News
    • AMEX GBT
  • M.I.C.E.
  • Travel Insights
    • IDEO
    • Lighthouse
    • McKinsey Insights
    • OAG
    • Sojern
    • Think Google
  • Travel Trends
    • Insights Forecasts Trends
    • Travel Trends
  • Tourism (By Country)
    • All Countries
    • Africa Tourism
    • Bangladesh Tourism
    • Bhutan Tourism
    • Brazil Tourism
    • Cambodia Tourism
    • China Tourism
    • India Tourism
    • Iran Tourism
    • Korea Tourism
    • Laos Tourism
    • Myanmar Tourism
    • Nepal Tourism
    • Pakistan Tourism
    • Qatar Tourism
    • Saudi Arabia Tourism
    • Singapore Tourism
    • South Africa Tourism
    • Thailand Tourism
    • Turkey Tourism
    • UAE Tourism
    • Vietnam Tourism
  • Trade Associations
    • IATA – International Air Transport Association
    • International Transport Forum
    • World Travel Tourism Council
    • UNWTO
  • Help
    • FAQ’s & Help Docs
    • Contact Us
    • Content Suggestion Form
    • Shop!
    • Accessibility
    • Terms and Conditions
    • Privacy Policy
    • About
  • Submit Travel Press Release
    • Free Travel Press Release Distribution
    • Help (Travel Press Release Distribution)
No Result
View All Result
  • Featured
  • Travel News (General)
  • Travel AI
    • Travel Fintech
  • Airlines
    • American Airlines
    • AirAsia
    • Air India
    • Air Canada
    • Arajet
    • British Airways
    • Citilink Indonesia
    • Delta Airlines
    • Emirates Airlines
    • Ethiopian Airlines
    • FlyDubai
    • FlySafair
    • Indigo Airlines
    • Jetblue Airlines
    • Jeju Air
    • Kenya Airways
    • Korean Air
    • Other Airlines
      • Go Air
      • Jet2.com
      • Spring Airline
      • Thai Lion Air
      • Vietjet
      • Wizz Air
    • Qatar Airways
    • Riyadh Air
    • United Airlines
    • Vistara
  • DMC
  • GDS
    • Amadeus
    • SABRE Corporation
    • Travelport
  • Special Interest TourismNew!!
    • Wellness Tourism
    • Medical Tourism
    • Sustainable Tourism
  • Hotel
    • Hotel Trade News
    • Hotel Technology
      • Rategain
  • OTA’s
    • All
    • Agoda
    • Booking Holdings
    • Despegar
    • eDreams Odigeo
    • Expedia Group
    • HostelWorld
    • MakeMyTrip
    • TripAdvisor
    • Traveloka
    • TUI Group
    • Yanolja
  • Travel Startups
    • Airline Startups
    • Notable Travel Startups
    • Travel Startups
  • Travel Tech
    • Travel Tech Companies
      • Hopper
      • Mystifly
      • SAP Concur
    • Travel AI
    • Travel Fintech
    • Travel Blockchain
    • Travel Metaverse
    • Travel NFT’s
    • NDC OneOrder
    • Travel Payment Provider
  • Business Travel News
    • AMEX GBT
  • M.I.C.E.
  • Travel Insights
    • IDEO
    • Lighthouse
    • McKinsey Insights
    • OAG
    • Sojern
    • Think Google
  • Travel Trends
    • Insights Forecasts Trends
    • Travel Trends
  • Tourism (By Country)
    • All Countries
    • Africa Tourism
    • Bangladesh Tourism
    • Bhutan Tourism
    • Brazil Tourism
    • Cambodia Tourism
    • China Tourism
    • India Tourism
    • Iran Tourism
    • Korea Tourism
    • Laos Tourism
    • Myanmar Tourism
    • Nepal Tourism
    • Pakistan Tourism
    • Qatar Tourism
    • Saudi Arabia Tourism
    • Singapore Tourism
    • South Africa Tourism
    • Thailand Tourism
    • Turkey Tourism
    • UAE Tourism
    • Vietnam Tourism
  • Trade Associations
    • IATA – International Air Transport Association
    • International Transport Forum
    • World Travel Tourism Council
    • UNWTO
  • Help
    • FAQ’s & Help Docs
    • Contact Us
    • Content Suggestion Form
    • Shop!
    • Accessibility
    • Terms and Conditions
    • Privacy Policy
    • About
  • Submit Travel Press Release
    • Free Travel Press Release Distribution
    • Help (Travel Press Release Distribution)
No Result
View All Result
TravelTradeToday
No Result
View All Result

Aussie mum slams British Airways after ‘awful’ suitcase ordeal

by Robert Van Pash (Editor)
May 18, 2024
in British Airways
0 0
A A
0
Share on FacebookShare on LinkedInShare to WhatsAppShare to E-mailShare to ChatGPTShare to PerplexityShare to Vk

As winter looms and temperatures cool around the country, many Aussies are preparing to extend their summer by jetting off to the Northern Hemisphere.

One mum did just that earlier this month, embarking on a month-long adventure across Europe having saved for over two years for the trip of a lifetime. But just days into the trip, she has been left living every traveller’s worst nightmare — her luggage has gone missing.

Millie Alder, from Queensland’s Gold Coast arrived in Marseille, France, from London on British Airways flight 370 on May 10, but soon discovered that her distinctive purple suitcase had never made it onto the plane.

With a wedding to attend in the south of France the next day, she was left frantically trying to track down the missing suitcase, which had all of her and her two-year-old daughter’s clothes inside. With no idea where in the world her suitcase is, the mum was left making a desperate plea to the public to help her track it down.

“We waited for all the bags to come out and my husbands came out first and then the conveyor belt just stopped and I thought ‘where is my bag?’” she told Yahoo News Australia. “It’s been so awful.”

British Airways Airbus A320-200 with registration G-EUUO landing at Luxembourg Findel International Airport LUX ELLX in the blue sky. BA connects Luxembourg city to London Heathrow International Airport LHR EGLL in England, UK. BritishAirways is part of Oneworld Aviation Alliance.

A British Airways flight taking off. Source: Getty

Passenger in ‘utter shock’ after suitcase goes missing

An airport employee soon approached her to explain that her purple suitcase never made the flight.

“I was in utter shock,” she told Yahoo. “I had an outfit in [the suitcase] which I bought well over six months ago and had it perfectly altered to my body and all of my baby’s clothes and medication.”

The mum, who says she usually puts an Apple AirTag in her luggage to use as a tracking device, was distracted with her child and forgot.

The mum was forced to borrow a dress for the black tie wedding from another guest at the hotel where she was staying and shoes from the bride. Seven days on, she is yet to be reunited with the bag – and says that she has “no idea” where it is and claims the airline “can’t tell me”.

She now says she’s over $1,000 out of pocket for items she’s had to replace on clothes and makeup and toiletries. While she has travel insurance, she’s been unable to make contact with them yet.

Alder said that the missing suitcase has put a dampener on the month-long family holiday. “I’ve been saving up for this trip for 2 years and I’m so so sad,” she told Yahoo.

British Airways did not respond to Yahoo’s request for comment on the matter.

British Airways passenger Millie Alder was forced to borrow clothes from a stranger for the black tie wedding. Source: Supplied British Airways passenger Millie Alder was forced to borrow clothes from a stranger for the black tie wedding. Source: Supplied

British Airways passenger Millie Alder was forced to borrow clothes from a stranger for the black-tie wedding. Source: Supplied

Mum’s desperate plea to track down bag

Posting to social media, Alder made a desperate plea to the public to help track down her distinctive purple suitcase. “I am begging anyone with the kindness of their heart to do anything they can to help me find it,” she said.

Countless followers tagged British Airways in the comments of her post in a bid to help her track down the suitcase, which is still missing.

“So devastated for you,” said one.

“You would think a brightly coloured suitcase would be easy enough to spot,” added another viewer.

“Good luck, I know the feeling,” said another.

Do you have a story tip? Email: [email protected].

You can also follow us on Facebook, Instagram, TikTok, Twitter and YouTube.

Read further.

Tags: british-airways
ShareShareSendSendSummarizeSummarizeShare

See Your Travel Press Release Here!

Press Releases

Approach Tours Takes Its All-Inclusive Model to the Water with New Cruise Portfolio

by Robert Van Pash (Editor)
May 5, 2026
0

Leading senior Canadian travel operator Approach Tours has unveiled its new cruise portfolio, marking its expansion into ocean expedition and...

Read moreDetails

Travel Capitalist Ventures Expands Check Size to $10 Million to Deepen Emerging Market Conviction

April 9, 2026

ALTOUR Strengthens Southeast Asia Presence Through Thailand Expansion with International Tour Centre

March 25, 2026

Zimbali Lodge refurbishment strengthens premium positioning and MICE capabilities

March 25, 2026

World’s First Traveller DNA Platform to Fix AI’s Personalisation Blind Spot

March 9, 2026

Browse by Category

Travel Press Release Distribution Service from TravelTradeToday

10X More QR Code, Link and File Link Quotas.

LinkTransfer Link Management

Search Travel Trade News

No Result
View All Result

Categories

Browse by Tag

africa-tourism agoda air-asia air-canada air-india airbnb american-airlines booking-holdings british-airways business-travel china-tourism delta-airlines emirates-airlines ethiopian-airlines expedia-group flydubai hotel-news hotel-technology iag india tourism indigo-airlines jetblue-airlines kenya-airways korea-tourism korean-air nepal-tourism pakistan tourism qatar-airways saudi-arabia-tourism singapore-tourism south africa tourism thailand-tourism travel-ai travel-insights travel-pass travel-technology travel startups travel trade turkey tourism uae tourism united-airlines vaccine-passport vietjet wellness-tourism wizz-air

© 2026 Travel Trade Today Ltd. All Rights Reserved. Use Constitutes Acceptance of Site Terms and Conditions & Privacy Policy. Void Where Prohibited By Law. Contact Us with questions/concerns/content removals.

Welcome Back!

Sign In with Google
Sign In with Linked In
OR

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Sign Up with Google
Sign Up with Linked In
OR

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Airlines
  • Business Travel
  • Featured
  • Hotel
  • OTA’s
  • Wellness
  • Travel Trade
  • Travel Insights
  • Travel Startups
  • Tourism News
  • Help
    • Accessibility
    • Contact
  • Register
  • Submit Travel Press Release
  • Contact Us

© 2026 Travel Trade Today Ltd. All Rights Reserved. Use Constitutes Acceptance of Site Terms and Conditions & Privacy Policy. Void Where Prohibited By Law. Contact Us with questions/concerns/content removals.

Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?