A simple flight booking error is costing British Airways customers an eye-watering £730. When Raluca Hamilton was arranging family holidays, a computer autofill error meant her son’s name was wrong. The tickets had to be refunded and bought again at a higher price, the Guardian newspaper reports.
On its website, BA says: “Name corrections can be avoided by ensuring you spell the customer’s name as shown on their passport. We recommend you make bookings with the customer’s full first…
