British Airways has opened a renovated luxurious lounge at the Murtala Muhammed International Airport, Lagos.
In a statement, British Airways said passengers will be transported into a new contemporary lounge once they pass through the grand entrance with floor-to-ceiling glass.
The opening of the facility came on the back of a six-month refurbishment.
According to the airline, for those who want to dine ahead of the evening flight to London, there is a self-serve dining area with a wide selection of freshly made dishes.
It stated that the food and drink menu offers a range of Nigerian classics and British-inspired dishes which will change regularly.
“Customers can also pull up a chair at a newly built bar where a bartender will serve drinks including cocktails, wine, and soft drinks.
“To commemorate British Airways’ strong association with Nigeria, art from local artists will be displayed across the lounge. The airline has launched a partnership with Akoje Gallery – founded by Maro Itoje and Khalil Akar – to curate an innovative new in-lounge exhibition featuring and celebrating guest artists. The first showcase of works is themed ‘New Beginnings’ to celebrate the lounge opening.
“The newly imagined lounge space features a quiet room with day beds, while the main area features relaxing comfy sofas and clusters of tables and chairs. Customers needing to work can take advantage of new printing facilities.”
Managing Director of the Federal Airports Authority of Nigeria (FAAN), Olubunmi Oluwaseun Kuku, described the lounge as a good infrastructure to improve customer experience.
“I would say experiencing this new lounge with British Airways in partnership with STS clearly demonstrates the development that British Airways is bringing to Nigeria,” she said.
“More importantly in line with our guidelines for customer experience being a priority. I walked around the lounge and I asked very simple questions of which I got very remarkable answers. A lot of the work that was done in the lounge today was done in collaboration with Nigerian entrepreneurs.”
She added, “You heard about the collaboration with the gallery, a lot of the woodwork, and the furniture are all by Nigerian entrepreneurs so they definitely make me proud. I also looked at the cuisine that they are serving as well as the experience.”
