British Airways has been forced to apologise and issue a refund to a couple who missed their skiing holiday because staff who misinterpreted a post-Brexit passport rule wrongly refused to let them board their flight.
The ’10-year passport rule’ means that to travel to EU countries your UK passport must be less than 10 years old on your departure day and have at least three months left before it expires on the day you return home.
Richard and Kate Sugden were due to fly from Jersey to Austria…
