In April 2024, a passenger took to social media to share their frustrating experience with British Airways (BA), aiming to alert others about the airline’s mishandling of their rights. What was supposed to be a premium Business Cass journey turned into a nightmare when the passenger was unexpectedly downgraded to Economy Plus due to overbooking – despire having paid over $1,700 in cash and miles for their his ticket.
According to EU Regulation 261/2004, passengers who are downgraded on…
