Flydubai has returned to operating its full flight schedule from terminals 2 and 3 at Dubai International Airport (DXB).
In a statement, the airline said, “Our focus over the coming days continues to be on our passengers whose travel plans have been impacted.”
It added that passengers who booked via flydubai.com and whose bookings were cancelled have been contacted via email for their refund or rebooking options, while those who have booked through a travel agent are advised to contact them directly for their refund or rebooking options.
- Passengers due to travel are advised to check the flight status on flydubai.com and update their contact details via the Manage Booking section of the website.
- Travellers are advised to check in online before they leave for the airport.
- Passengers who have attempted to request a refund or rebook travel online and have not been able to do so can contact the call centre, send an email to [email protected] or get in touch with flydubai on social media.
- For enquiries that are not related to the disruption and are not immediately urgent, customers are advised to contact the airline’s customer service team in a couple of days.
