FlySafair under investigation for overbooking practices

The National Consumer Commission (NCC) is investigating FlySafair’s overbooking practices after the airline company admitted to this on social media.

The probe comes after widespread outrage and complaints from consumers about the impact of overbooking on their travel plans.

The NCC noted the concerns and stepped in to assess FlySafair’s compliance with the Consumer Protection Act.

“The NCC will prioritise this investigation given the nature of the allegations. Consumers affected by…