The National Consumer Commission (NCC) has launched an investigation into FlySafair after the airline admitted to overbooking flights in a post on social media, sparking outrage among passengers. The investigation will assess whether the practice complies with the Consumer Protection Act.
The controversy arose when a FlySafair passenger posted on the social media platform, X, that they had arrived at the airport only to discover the seats they had paid for were unavailable. FlySafair…
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