Michelle Klein took the reins as chief customer and marketing officer of insurance group IAG just over a year ago and set out to reinvent what is so “magical” about help.
She said the team focused on its commitment to making things simpler and more efficient for customers.
“Our goal is to keep Australians feeling safe and help protect what really matters to them,” she told AdNews.
“When the worst happens we want people to get back on their feet as quickly as possible. We…
