As at 7:00am March 12, IAG had received more than 4,000 claims, primarily related to property damage from wind and water ingress.
IAG Managing Director and CEO Nick Hawkins said the insurer transitioned last weekend from operational readiness to response and recovery, prioritising proactive customer communication throughout.
“We have been on the ground since Saturday morning assessing claims and conducting emergency repairs for our customers as they deal with the physical and emotional…