There is a lot to love about JetBlue. The airline offers generous legroom, tasty snacks and free Wi-Fi. It also offers a fairly straightforward loyalty program.
The JetBlue TrueBlue program doesn’t always get much attention in the points and miles world; however, the points are extremely easy to earn and redeem, making the program ideal for casual travelers. Though redemptions are largely restricted to flights in the Americas, JetBlue expanded its route map and flies transatlantic to several European destinations.
Here is everything you need to know about the JetBlue TrueBlue loyalty program.
JetBlue TrueBlue program overview
JetBlue serves more than 100 destinations throughout the U.S., Latin America, the Caribbean and Europe, including the newly launched service to Dublin.
JetBlue isn’t part of any global alliance but has a few airline partners.
With JetBlue being one of the youngest major airlines in the U.S., the TrueBlue loyalty program is a relative newcomer to the points and miles world. The program is revenue-based, so earning and redeeming points is typically based on ticket prices. However, there are also many ways to earn JetBlue points without getting on an airplane.
Related: How to change or cancel a JetBlue flight
JetBlue TrueBlue airline partners
JetBlue’s airline partners include Hawaiian Airlines, Icelandair, JSX, Qatar Airways, Silver Airways, Singapore Airlines and South African Airways. You can earn TrueBlue points when flying any of these airlines but can only redeem points on JetBlue and Hawaiian. JetBlue also has codeshare agreements with Aer Lingus, Air Serbia, Cape Air, El Al, Porter and Turkish Airlines. JetBlue’s partnership with American Airlines ended in 2023.
In addition to the airline partners, JetBlue lets you earn points with several other travel and non-travel partners.
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Related: JetBlue TrueBlue program: How to easily earn points
JetBlue elite status
You can join TrueBlue free online, starting at the “basic” level. The four published tiers of JetBlue elite status are:
- Mosaic 1
- Mosaic 2
- Mosaic 3
- Mosaic 4
JetBlue uses “tiles” to count Mosaic status qualification purposes earned through qualifying spending on JetBlue flights and vacations and/or with JetBlue credit cards.
You earn one tile for every:
- $100 spent with JetBlue on flights (including many extras), JetBlue Vacations packages and Paisly by JetBlue (for cars, stays and more)
- $1,000 spent on JetBlue cobranded credit cards
What this means is you could earn elite status entirely through credit card spending, by making purchases with JetBlue or with some combination of the two — and you don’t need to step on a plane to do so.
Related: A review of JetBlue Even More Space on the Airbus A321LR from New York to London
The four tiers of JetBlue elite status are earned by reaching the following tile thresholds:
| Status Tier | Tiles needed | Status earned exclusively by JetBlue spending | Status earned exclusively by JetBlue credit card spending |
|---|---|---|---|
| Mosaic 1 | 50 | $5,000 | $50,000 |
| Mosaic 2 | 100 | $10,000 | $100,000 |
| Mosaic 3 | 150 | $15,000 | $150,000 |
| Mosaic 4 | 250 | $25,000 | $250,000 |
TrueBlue basic loyalty members can choose a “Perks You Pick” — a selection of benefits you pick when you earn 10, 20, 30 and then 40 tiles — while on track to earn Mosaic 1 status. These perks include:
- Early boarding with Group B (except Blue Basic fares)
- Priority security
- Free inflight alcoholic drink (up to three drinks per flight)
- Double bonus points on a JetBlue Vacations package (one-time use only)
- 5,000 TrueBlue bonus points
You can only pick each of these once, even if you earn each of the four tiles amounts.
Mosaic 1 elite status offers:
- 3 bonus points per dollar spent on JetBlue flights
- Priority boarding
- First two checked bags free
- Beer, wine, and liquor (up to three drinks per Mosaic member per flight)
- Even More Space seats at check-in at no extra cost
- Same-day switches with no fee or fare difference
- Priority security (where available)
- Dedicated check-in lines and phone support
- Heathrow Express upgrades to Business First
- Avis status match (expected to be rolled out in 2024)
Mosaic 2 status members also receive:
- Select Even More Space seats at booking at no extra cost
Mosaic 3 status also offers:
- Four certificates that allow you to upgrade to Mint business class for no additional cost
- Dedicated Mosaic 3 and 4 phone support
Top tier Mosaic 4 status also includes:
- Two additional certificates that allow you to upgrade to Mint business class for no additional cost (pending availability)
- Four one-way Blade helicopter transfer credits between Manhattan and New York’s John F. Kennedy International Airport (JFK) or Newark Liberty International Airport (EWR)
- Gift Mosaic 1 to the TrueBlue member of your choice, coming later in 2024
Related: JetBlue Mosaic elite status: What it is and how to earn it
How to earn JetBlue TrueBlue points
There are many ways to save up for a JetBlue award ticket, from flights to hotel stays.
Earn TrueBlue points by flying on JetBlue
You’ll earn TrueBlue points based on the ticket cost, fare type and whether you book directly with JetBlue when flying on JetBlue.
Blue, Blue Plus, Blue Extra, and Mint tickets earn at least 3 TrueBlue points per dollar spent. If you book one of these fares directly with JetBlue, you’ll earn an extra 3 points per dollar spent.
Blue Basic fares earn 1 base point per dollar spent and 1 additional point per dollar when booked directly with JetBlue.
No matter the fare type, you’ll earn an additional 3 points per dollar if you have JetBlue Mosaic elite status and another 3 to 6 points per dollar when paying for a flight booked with a JetBlue credit card.
Earn TrueBlue points by flying on partner airlines
You can also earn TrueBlue points when you fly on JetBlue’s partner airlines:
The number of points you’ll earn on partner flights varies by airline, booking class and flight distance. You can access each partner’s earning chart via JetBlue’s partner directory.
Earn TrueBlue points through other partners
There are several ways to earn TrueBlue points without flying:
- TrueBlue Shopping: Earn TrueBlue points when you click through JetBlue’s TrueBlue Shopping portal before making online purchases.
- Avis and Budget: Earn 100 points per day as a member and 200 points per day as a Mosaic on qualifying rentals.
- IHG One Rewards: Earn 2 points per dollar on qualifying room rates at most IHG hotels. Earn 1 point per dollar on qualifying room rates at Candlewood Suites and Staybridge Suites, and earn 500 points per qualifying stay at The Venetian Resort Las Vegas.
- Jet Opinions: Earn 400 points for taking your first survey.
- TrueBlue Dining: Earn up to 3 points per dollar spent when ordering in or eating out at a restaurant participating in JetBlue’s TrueBlue Dining program. You must enroll in the program and link a payment card before dining.
You could also purchase JetBlue points or pool them with other members.
Related: JetBlue TrueBlue program: How to easily earn points
Best credit cards for earning and redeeming TrueBlue points
JetBlue has three credit cards, all issued by Barclays:
| Card | Best for | Sign-up bonus | Earning rate | Annual fee |
|---|---|---|---|---|
| JetBlue Plus Card | Frequent JetBlue flyers | Earn 60,000 bonus points after spending $1,000 on purchases and paying the annual fee in full, both within the first 90 days |
|
$99 |
| JetBlue Card | Casual JetBlue flyers | Earn 10,000 bonus points after spending $1,000 on purchases within the first 90 days |
|
$0 |
| JetBlue Business Card | Small-business owners | Earn up to 60,000 bonus points: 50,000 points after spending $4,000 in the first 90 days and 10,000 points when a purchase is made on an employee card in the first 90 days |
|
$99 |
The information for the JetBlue Plus Card, JetBlue Card and JetBlue Business Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
You can also transfer points to JetBlue from American Express Membership Rewards, Chase Ultimate Rewards and Citi ThankYou Rewards, although the ratio varies.
TPG values JetBlue points at 1.35 cents each. You may want to use Citi or Chase points for a 1:1 transfer since Amex’s transfer rate is lower (i.e. 250:200 points).
Only Citi premium Citi cards like the Citi Premier® Card (see rates and fees) allow you to transfer ThankYou points at a 1:1 rate. However, if you have a Citi ThankYou® Preferred, Citi Rewards+®, (see rates and fees) or Citi Double Cash® Card,(see rates and fees) the transfer ratio is 1,000:800.
The information for the Citi ThankYou® Preferred Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
The following cards all currently offer attractive welcome bonuses with points and miles that you can transfer to your JetBlue account:
How to redeem JetBlue TrueBlue points
JetBlue uses a dynamic pricing scheme for its own flights, so redemptions are straightforward. You can redeem points for any seat on any JetBlue flight across its entire route network. The more a flight costs in cash, the more it will cost in points.
According to TPG’s valuations, you can expect a fairly consistent 1.35 cents of value per TrueBlue point. Based on our experiences, the redemption value tends to be slightly lower for JetBlue Mint award tickets.
To book, search for flights on JetBlue’s website as you normally would and check “Use TrueBlue points” at the top of the search box. Note that you can’t redeem points for Blue Basic fares.
You can redeem points for the entire fare or use a combination of points and cash. The latter option is great if you’re short on points but generally doesn’t present the best value. Our tests indicate that these redemptions yield a value of just 0.9 cents per point.
As a reminder, JetBlue Plus and JetBlue Business cardholders get a 10% rebate when they redeem for and travel on JetBlue-operated award flights.
Although JetBlue has several airline partners, you can currently only redeem TrueBlue points on Hawaiian Airlines. You can book Hawaiian Airlines redemptions online.
Related: How to increase the value of your JetBlue TrueBlue points by 10%
Bottom line
While you’re unlikely to get outsize value from your TrueBlue points, it’s still a useful program for many travelers. After all, JetBlue TrueBlue points are some of the easiest domestic airline points to earn and redeem. Also, there aren’t any confusing award charts to consult or capacity controls to worry about.
The program will continue to become more valuable as JetBlue grows its domestic and international network and (hopefully) adds more partner redemptions.
