It’s been yet another rocky year for air travel in the wake of a series of devastating accidents and economic uncertainty that is starting to impact travel demand. But despite the challenges, overall passenger satisfaction with North American airlines was up six points (on a 1,000-point scale) compared to last year, according to the J.D. Power’s 2025 North America Airline Satisfaction Study, which was released on Wednesday released.
“A slight decline in…






























