The global airline industry is undergoing a technological revolution – tapping on online booking, mobile applications, and AI-driven personalization – to provide convenient and accessible services for customers.
Kenya Airways (KQ) is reinventing its platforms to allow enhanced customer engagement and provide prospective travellers greater freedom to manage their own flights.
In a virtual interview with The Kenyan Wall Street, KQ’s Head of Digital Commerce Mwajuma Salim stated that…
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