Passenger’s maltreatment: FG takes action against Kenya Airways

The Nigeria Civil Aviation Authority (NCAA) has said it is initiating sanctions against Kenya Airways following multiple consumer protection violations.

The Authority’s spokesperson, Mike Achimugu, said in a statement on Saturday that the decision to penalise the airline was taken after it failed to comply with the NCAA’s directives to address the issues involving a Nigerian passenger, Gloria Omisore, and update its official statements to reflect the facts of the case.

According to…