Korean Air has selected Viasat to provide inflight connectivity onboard 40 Boeing 787s. The announcement brings the total number of Korean Air aircraft to be equipped with Viasat’s connectivity solution to 70, including 30 Airbus A321Neos, with all aircraft scheduled to enter service by the end of 2027.
By adding connectivity to the cabin across so many aircraft, Korean Air is committing to meeting passenger expectations for increased connectivity while onboard. With the high-speed inflight WiFi, Korean Air passengers will be able to browse the internet, enjoy social media, stream video and audio, shop online, catch-up with work, and more.
“Our focus on enhancing passenger experience is crucial to our business – and adding more connectivity to our fleet will be a key step forward in achieving this,” said Kenneth Chang, Executive Vice President and Chief Marketing Officer, Korean Air. “Bringing Viasat’s reliable, high-speed connectivity to more Korean Air flights means even more of our valued passengers will be able to benefit from exceptional WiFi onboard.”
In Viasat’s 2023 Passenger Experience Survey, 81% of passengers in South Korea said that quality inflight WiFi would make them more likely to rebook with an airline. This comes as 80% said being connected to Wi-Fi during a flight is “important” to them – demonstrating the growing demand for inflight connectivity from passengers.
“Korean Air is a world-class airline, and we’re really pleased to be extending our relationship as they continue to innovate to meet passenger demand for quality inflight connectivity,” said Don Buchman, Vice President and General Manager, Commercial Aviation, Viasat. “We know that passengers around the world want to be connected inflight, and our robust satellite network brings the reliable connectivity that enables this. We look forward to continuing to collaborate with Korean Air to leverage consistently fast, high-quality Wi-Fi to deliver distinct digital experiences to more of its passengers.”
