United Airlines has added a nifty feature to its booking engine, allowing guests traveling with wheelchair devices to filter flights based on the size of their unit.
In a now implemented feature on their website and mobile app, customers simply have to search for their desired flight, then choose the ‘wheelchair’ filter and input the size of their personal device and battery type. The new filter will then whittle down the results to show all flights capable of properly accommodating devices based on the new criteria.
If an equivalent wheelchair-capable flight happens to be more expensive than the option without adequate space for the device, United says these customers can request to have the fare difference refunded.
If the search shows flights with no appropriate results, it will alert the customer letting them know that there may be loading issues.
