United Airlines’ leaked memo reveals crackdown on something everyone does on a plane

Travel

By Ben Cost

No more looking at phones on the fly.

Passengers aren’t the only ones getting reprimanded for in-flight phone use. United Airlines is threatening to crack down on — and even fire — flight attendants who use personal devices aboard the aircraft, per a leaked memo taking off online.

“Use of a personal electronic device and/or accessories is not permitted while customers are on board the aircraft, with the exception of crew rest,” reads the doc, which was shared by anonymous flight attendants, Live and Let’s Fly reported.

In it, United argued that flight staffers can’t provide “visible and attentive service to customers” if they are using a “personal electronic device onboard.”

“Customers look to flight attendants for great service,” they declared. “How comfortable would you be asking someone for help if they were engrossed in their cell phone? What…