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Air India and Vistara customers encounter contact center disruptions due to technical glitch

by Robert Van Pash (Editor)
October 29, 2024
in Vistara
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Air India and Vistara customers on Thursday faced difficulties in connecting with the airlines’ contact centres due to certain technical issues with the telecom providers related to the centres.

The issues were sorted out late in the evening, a source in the know said.

Both airlines have issued customer advisories on social media platform X.

“One of the telecom providers for our contact centers is facing technical difficulties. Due to this, there may be challenges connecting with our…

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