Chandigarh District Commission Holds Vistara Airlines Liable For Denying Boarding Based On Absence O…

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench of Pawanjit Singh (President), Surjeet Singh (Member), and Suresh Kumar Sardana (Member) held Vistara Airlines liable for deficiency in services and unfair trade practices for preventing Complainants from boarding because they failed to submit a self-declaration form and other required documents on the Air Suvidha Portal. The bench held that the airline failed to communicate these requirements to the …

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