In a significant ruling, the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh, has directed Vistara-TATA SIA Airlines Limited to compensate two passengers for denying them boarding despite having valid tickets. The case, Consumer Complaint No. CC/598/2022, was instituted on June 10, 2022, and the judgment was delivered on May 17, 2024.
Background of the Case
The complainants, Karnail Singh and Manjeet Kaur, residents of Harmilap Nagar, Phase-II, Baltana, District…































