Picture credit- Wikimedia Commons, X (formerly Twitter)/ Aditya (@AzalBlaze)
The number of incidents where passengers are facing inconveniences in airports is skyrocketing these days. It is only the first month of the year and we have already read and heard so much and unending complaints about different airports and airlines, starting from domestic to international places. One of the most common issues is long delays and thousands of passengers suffered from this problem in the past few weeks. Recently, a Vistara passenger took to social media to share his experience of flying with the airline.
Taking to the X (formerly Twitter), Aditya (@AzalBlaze) shared his overall experience and everything that happened in between.
Terrible service by @airvistara
Had a flight (UK – 718) Patna to Udaipur via New Delhi. Before booking the flight, I had a confirmation from vistara that in case of any delays, the connecting flight from Delhi to Udaipur would be delayed as well. But 2h before flying I was (1/2)— Aditya (@AzalBlaze) January 27, 2024
According to the plans and scheduled flight ticket, the passenger was about to travel to Udaipur from Patna. The journey on UK-718 was via New Delhi. Aditya mentioned how he received a confirmation from Vistara before booking the flight ticket. The confirmation was that the flight connecting Delhi and Udaipur would be delayed in case of any delays.
Informed that, I will have to cancel my Delhi to Udaipur flight. Now I have booked Delhi to Udaipur flight with indigo but i kindly request vistara to refund the amount which is equivalent to what I have inquired because of your delay@DGCAIndia @MoCA_GoI https://t.co/GvOg39JvZm
— Aditya (@AzalBlaze) January 27, 2024
About 2 hours before catching the flight, Aditya got to know that he would need to cancel his Udaipur-bound flight from Delhi. Hearing this, he booked a ticket on an IndiGo aircraft to continue his journey to Udaipur from Delhi. Mentioning the information about receiving the confirmation from Vistara and booking an IndiGo ticket to Udaipur from Delhi, he also requested that Vistara refund the amount which is equivalent to what he spent because of the inconveniences.
This is one of the many recent incidents where passengers faced different problems while flying on a plane.
Also read: Vistara Sued For ₹2.7 Cr In Delhi HC For Hot Drink Spill Incident Causing 2nd-Degree Burns To 10-YO
Hi Aditya, we are concerned to learn of your dissatisfaction. Please share your booking details with us via DM to look into the concern. Thanks, Lehar https://t.co/IaDysdHZUk
— Vistara (@airvistara) January 27, 2024
Vistara has responded to Aditya’s tweet. Commenting, “We are concerned to learn of your dissatisfaction”, the airline requested Aditya to share his booking details via DM so that they could take a look into the concern. “Please share your booking details with us via DM to look into the concern”, commented Vistara.
Also read: Vistara To Soon Launch Pune-Dubai Flights & Here’s All About It
Have you travelled with Vistara before? If yes, how have been your experiences? Also, let us know if you ever faced an incident similar to the one experienced by Aditya.
Cover Image Courtesy: Wikimedia Commons, X (formerly Twitter)/ Aditya (@AzalBlaze)
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