But low-cost airlines hit back saying additional ancillary products, such as extra luggage, are entirely optional for customers
A new study has revealed that airlines boasting about low prices can end up being more expensive than their competitors when additional costs are factored into the headline fares.
Consumer group Which? found that British Airways was cheaper than Ryanair and Wizz Air on two out of three routes analysed. The research involved a snapshot price analysis for the cheapest return flights from London airports to Malaga, Athens and Naples with Ryanair, Wizz Air, British Airways, Jet2 and easyJet booked in December 2023 for travel on weekends this month.
The price of taking a cabin bag as hand luggage was included in the analysis. Seat selection costs were added for Ryanair and Wizz Air, as a previous survey indicated these airlines are least likely to automatically seat travel companions together.
The study discovered that while budget airlines often had the cheapest headline fares, Ryanair and Wizz Air failed to return the lowest price on any occasion when the cost of a cabin bag and seat selection always included in British Airways and Jet2 fares were taken into account.
British Airways was found to have the lowest total price for Naples flights, at £120. This compares with £198 with Jet2, £185 with Wizz Air, £132 with Ryanair and £126 with easyJet.
For Malaga flights, British Airways was the second cheapest airline, behind easyJet, but it was the most expensive for trips to Athens. Baggage and seat selection cost an average of £113 across the three routes with Wizz Air, £57 with Ryanair, and £52 with easyJet.
A cabin bag fee from Wizz Air includes priority boarding. The forthcoming Digital Markets, Competition and Consumers Bill, currently progressing through Parliament, is poised to ban ‘drip pricing’, which are unavoidable hidden charges for online consumers.
Optional extras are not included in the legislation, but consumer group Which? argues that fees for seat selection on flights should be covered.
Rory Boland, editor of magazine Which? Travel, said: “It’s easy to assume that budget airlines like Ryanair and Wizz Air are always the cheapest option. But if you want to sit next to your kids or take more than a few items of clothes with you, then you’ll increasingly find better prices elsewhere. Next time you’re booking a flight, look beyond the headline fare and factor in the cost of extras you need, before you book.”
Reacting to the findings, a Ryanair spokesman said; “This is more fake news from Which? Ryanair has the lowest fares of any airline in Europe and additional ancillary products, such as extra luggage, are entirely optional for customers.”
A spokeswoman for Wizz Air countered the claims, stating that its “average price” for cabin baggage and priority boarding is “much lower” than the one found by Which? She further added: “As an ultra-low-cost carrier, we allow passengers to choose which services they wish to purchase so that we can offer the most affordable travel opportunities.”
“Optional add-ons are not required to fly, and we believe that customers should be offered the choice and flexibility to choose the right products for them.”
