Millions of Britons feeling the pinch from the soaring cost of living are increasingly turning to budget airlines like Wizz Air for affordable travel options to sought-after destinations. But despite the appeal of their low fares, the airline has faced criticism from the public over poor customer service, who ranked it worst in the UK.
In response to these concerns, Wizz Air has said it will revamp its service by integrating AI technology to deal with customer complaints and manage luggage….
