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Accor Loyalty Program Enhanced by Plusgrade.

by Robert Van Pash (Editor)
June 14, 2025
in Business Travel News
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ALL Accor enhances loyalty exchange with Plusgrade solutions

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Accor ALL Rewards Program Gets a Boost with Plusgrade Partnership: What Travelers Need to Know

Accor, a global hospitality leader, is enhancing its ALL (Accor Live Limitless) loyalty program through a strategic partnership with Plusgrade, a leading provider of ancillary revenue solutions for the travel industry. This collaboration promises to unlock new opportunities for members to maximize the value of their loyalty points and personalize their travel experiences.

The core of this partnership centers around expanding the ways ALL members can redeem their points. While traditionally used for hotel stays, dining, and experiences, the integration of Plusgrade’s technology will allow members to bid on room upgrades, early check-in/late check-out options, and even empty seats on flights booked through partner airlines. This innovative approach gives members greater control over their travel journey and allows them to tailor their experience to their specific preferences.

For Accor, this partnership is a strategic move to enhance member engagement and drive incremental revenue. By offering more diverse and appealing redemption options, Accor aims to increase the perceived value of the ALL program and encourage members to actively earn and redeem points. This, in turn, fosters loyalty and drives repeat business across Accor’s extensive portfolio of hotels and resorts.

The benefits extend beyond just Accor and its members. Airlines partnering with Accor through this initiative can also leverage the ALL program’s extensive reach to fill empty seats and generate additional revenue. This creates a mutually beneficial ecosystem that enhances the travel experience for everyone involved.

The integration of Plusgrade’s solutions is expected to roll out in phases, with initial offerings focusing on room upgrades. As the partnership evolves, members can anticipate a wider range of ancillary services becoming available for point redemption, further solidifying the ALL program as a leading force in the hospitality loyalty landscape. This enhancement positions Accor to better compete in a rapidly evolving travel market where personalized experiences and flexible redemption options are increasingly valued by consumers. This collaboration is expected to drive increased engagement and satisfaction among ALL members, strengthening Accor’s position as a leader in the global hospitality industry.

Key Points

  • Accor is partnering with Plusgrade to enhance the ALL loyalty program.
  • The partnership focuses on expanding redemption options for ALL members.
  • Members can bid on room upgrades, early check-in/late check-out.
  • Empty seats on flights booked through partner airlines may become available for redemption.
  • Accor aims to increase member engagement and drive incremental revenue.
  • Airlines can fill empty seats and generate additional revenue.
  • The integration will roll out in phases, starting with room upgrades.

Read the Complete Article.

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