Seasoned corporate travel veterans might be conditioned to roll their eyes when they hear about transformative technologies for the industry. Think back six years when blockchain was the industry buzzword. Or think of the more-than-decades-long slog toward New Distribution Capability adoption. It’s not that these technologies don’t still stand to transform the industry; it’s just a long process to replace legacy technologies and mindsets.
Agentic AI, however, seems to be a different story. In the inaugural BTN Next News Desk a few weeks back, panelists said a rapid “hockey stick” adoption of agentic AI in corporate travel is realistic.
“When NDC started, in some cases airlines were starting to do NDC, but they didn’t necessarily…



























