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The Business Travel Association (BTA) has bolstered its Executive Board with two senior industry appointments, naming Joanna Hillman, Director of European Development at Reed & Mackay, and Claire Womersley, Director, Multinational Clients at American Express Global Business Travel (Amex GBT), as its newest directors.

BTA Appoints Joanna Hillman & Claire Womersley to Executive Board

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BTA Appoints Joanna Hillman & Claire Womersley to Executive Board

by Robert Van Pash (Editor)
April 21, 2026
in AMEX GBT
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The Business Travel Association (BTA) has bolstered its Executive Board with two senior industry appointments, naming Joanna Hillman, Director of European Development at Reed & Mackay, and Claire Womersley, Director, Multinational Clients at American Express Global Business Travel (Amex GBT), as its newest directors.

BTA Appoints Joanna Hillman and Claire Womersley to Executive Board

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Comprehensive Summarization:

The Business Travel Association (BTA) has expanded its Executive Board by appointing Joanna Hillman, Director of European Development at Reed & Mackay, and Claire Womersley, Director of Multinational Clients at American Express Global Business Travel (Amex GBT). This move brings a combined 50 years of experience in the business travel industry to the trade body, which represents the UK’s leading travel management companies. The appointments come at a critical time for the managed travel sector, which is navigating rapid technological change and evolving corporate purchasing behaviors. Hillman, with 27 years of experience in the business travel industry, joins the board, enhancing its strategic direction and capability to address the evolving challenges and opportunities in the travel management sector.

Key Points:

  1. BTA has appointed two senior industry directors, Joanna Hillman and Claire Womersley, to its Executive Board.
  2. Hillman brings 27 years of experience in the business travel industry, while Womersley has expertise in multinational client relations at Amex GBT.
  3. The appointments aim to bolster the BTA’s strategic direction and address the sector’s challenges in technological change and shifting corporate buying behaviors.
  4. The BTA represents the UK’s leading travel management companies, emphasizing its role in shaping the industry’s future.

Actionable Takeaways:

  • Enhanced Strategic Direction: The addition of Hillman and Womersley to the BTA’s Executive Board is expected to enhance the trade body’s strategic direction, providing valuable insights and leadership in navigating the complexities of the managed travel sector. This move is particularly relevant as the sector grapples with rapid technological advancements and changing corporate purchasing behaviors, ensuring that the BTA remains at the forefront of industry developments.

  • Leveraging Industry Experience: With a combined 50 years of experience in the business travel industry, Hillman and Womersley are poised to bring deep insights and expertise to the BTA. Their appointment is a strategic move to leverage this extensive experience to address current industry challenges and capitalize on emerging opportunities, particularly in the areas of technology integration and evolving client expectations.

Contextual Insights:

The appointment of experienced industry leaders like Hillman and Womersley to the BTA’s Executive Board is a strategic response to the current challenges facing the managed travel sector. As the industry undergoes rapid technological change and witnesses shifting corporate buying behaviors, having seasoned professionals on the board is crucial for guiding the trade body effectively. Hillman’s extensive background in the business travel industry, coupled with Womersley’s expertise in multinational client relations, positions the BTA to make informed decisions and develop strategies that address these evolving dynamics. This move not only strengthens the BTA’s leadership but also positions it to better support its members in navigating the complexities of the modern travel landscape. As the sector continues to innovate, the insights and guidance provided by these experienced directors will be invaluable in shaping the future of business travel.

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