Photo Credit: John Sturino, senior vice president of product and engineering, American Express Global Business Travel, at the Skift Data & AI Summit in New York, June 2026 Skift
THE NEWS: Amex GBT unveiled new AI technology, including a connector for Anthropic’s Claude platform, while Kayak for Business launched its first conversational AI inside its corporate travel portal along with an agent‑to‑agent connector for partner companies.
DETAILS:
WHY IT MATTERS:
Integrating generative AI into corporate travel platforms could streamline end‑to‑end booking, reduce reliance on third‑party sites, and ensure policy compliance is maintained automatically, potentially shortening procurement cycles for business travelers.
FAQ
What AI platform did Amex GBT integrate into its new technology?
Amex GBT connected its new AI solution to Anthropic’s Claude platform, enabling advanced language‑model capabilities within its corporate travel services.
What new AI feature did Kayak for Business introduce?
Kayak for Business released its first conversational AI inside its dedicated corporate travel portal and added an agent‑to‑agent connector so partner companies can link their agents directly to Kayak’s system.
How do the new AI tools ensure policy compliance?
Both Amex GBT and Kayak route AI‑driven booking requests through existing policy‑compliance systems before tickets are issued, guaranteeing that corporate travel rules are applied automatically.
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